Returns & Refunds Policy

Due to the perishable nature of our artisanal coffee beans, we cannot accept returns on roasted coffee, but we are committed to ensuring you love every brew. If your order is damaged or incorrect, please reach out within 14 days for a full replacement or store credit.

1

Contact Support

Email our brewing team at support@hyunahcoffee.com with your order number and photos of any damage or shipping errors.

2

Review Process

Our team will review your request within 48 hours to determine eligibility for a refund or a fresh replacement shipment.

3

Return Shipping

For non-perishable equipment or merchandise, we will provide a prepaid shipping label to return the unused items in their original packaging.

4

Resolution

Once approved, refunds are processed back to your original payment method within 5-7 business days, or your replacement coffee will be roasted to order.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing